FAQ's
All of your questions answered.
Product & Format
There are a few reasons why we chose boxed wine:
- Bloc Wines stay fresh for up to 30 days after opening. An airtight tap protects the wine from oxygen so every glass tastes as good as the first.
- Each 3L box includes four 750ml bottles’ worth of wine so you always have plenty of wine on tap.
- Each box of wine is made with packaging that reduces carbon emissions by up to 75% when compared to the same wine in glass bottles.
Stored properly, Bloc Wines keep for many months (typically up to a year) before opening. Once opened, the wine stays fresh for up to 30 days, so every glass tastes as good as the first.
The cardboard box and handle are recyclable. The inner wine bag is made from a multi-layer plastic film (SPI #7), which may be recyclable depending on your local recycling capabilities. Please check with your local recycling provider to confirm whether it is accepted in your area.
Orders & Shipping
We currently ship to the following states: Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Vermont, Virginia, Washington, West Virginia, Wyoming.
Yes. An adult (21+) must be present to sign for delivery.
Carriers will attempt delivery up to three times. If no one is available to sign, the order may be returned to us. To make delivery easier, consider shipping to a business address or choosing a hold location for pickup.
Yes. We offer free shipping on orders $100+.
No. We can’t ship alcohol to PO boxes.
You may be able to update your address before it ships, or use the “Manage Delivery” option with the carrier once it’s in transit.
If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Reach out to hello@drinkbloc.com as soon as possible.
Orders ship on business days only.
Returns & Support
If your order arrives damaged or something isn’t right, we’ll make it right, including replacement where appropriate.
Honestly, we're a small producer and shipping wine is heavy, expensive work. We can't absorb return costs the way a big retailer can. What we can promise is that if something arrives damaged or has a quality issue, we'll make it right with a replacement or store credit. And if you're unsure what to order, reach out to us at hello@drinkbloc.com before you buy. We'd rather help you choose well than have you disappointed.
We understand that taste is personal. If a wine isn't for you, we're happy to help you find one that is. If something seems genuinely off and not just a matter of preference, reach out to us at hello@drinkbloc.com and we'll take a closer look.
