Shipping policy

Shipping Policy

Last updated: May 1, 2026

Bloc Wines ships wine directly to consumers only in states and jurisdictions where we are licensed, permitted, registered, or otherwise authorized to do so. Because wine shipping is regulated and carrier-dependent, shipping availability may change over time.

This Shipping Policy explains where we currently ship, how delivery works, and what to expect once your order is placed.

Where We Currently Ship

We currently ship to the following states:

Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Vermont, Virginia, Washington, West Virginia, and Wyoming.

This list may change at any time based on licensing, compliance requirements, carrier availability, operational decisions, legal changes, or other factors.

Even in states where we ship, certain addresses, zip codes, counties, address types, products, or order types may not be eligible for shipment. All orders remain subject to age verification, payment authorization, compliance review, address validation, fraud screening, carrier availability, and applicable law.

If your state or address is not available at checkout, we are not currently able to ship to you.

Age Requirement and Adult Signature

All wine shipments require the recipient to be at least 21 years of age.

An adult who is 21 years of age or older must be available to sign for the package at delivery and may be required to present valid government-issued photo identification. Wine shipments generally cannot be left unattended, left at a door, delivered to a minor, or delivered without an adult signature.

We recommend shipping to an address where an adult 21 years of age or older will be available during normal delivery hours. A business address may be more convenient where permitted.

Address Restrictions

We do not ship to:

  • P.O. boxes

  • APO/FPO/DPO addresses

  • Freight forwarders

  • Mail drops

  • Addresses where adult signature delivery is unavailable

  • Addresses where shipment is prohibited or impractical

Please make sure your shipping address is complete and accurate before placing your order. We may be unable to change an address once an order has been processed, packed, submitted to fulfillment, or transferred to the carrier.

Order Processing

We make reasonable efforts to process orders promptly. Processing and shipping times shown on our website, at checkout, in order confirmations, or in tracking information are estimates only and are not guaranteed.

Orders may be delayed or held for reasons including:

  • Age verification

  • Payment review

  • Address validation

  • Alcohol compliance review

  • Product availability

  • Weather conditions

  • Carrier availability

  • Fraud prevention review

  • Operational or fulfillment delays

  • Legal or regulatory restrictions

If we are unable to fulfill or ship your order, we may contact you, hold the order, cancel the order, or issue a refund or credit as appropriate.

Shipping Rates and Fees

Shipping rates, taxes, deposits, recycling fees, adult signature fees, handling fees, and other applicable charges may vary by order, destination, product, carrier, and promotion.

Any applicable shipping charges and fees will be shown at checkout before you place your order, unless otherwise stated.

Promotional offers, including free-shipping offers, may be subject to additional terms and restrictions. Unless expressly stated otherwise, promotional offers may not apply to taxes, deposits, recycling fees, adult signature fees, return fees, reshipment fees, or other regulatory or carrier charges.

Tracking

Once your order ships, you will typically receive tracking information by email or another available communication method.

Tracking updates are provided by the carrier and may not always reflect real-time movement. Delivery dates shown by the carrier are estimates and are not guaranteed.

Carrier Hold Locations

To make delivery easier, many shipments may be eligible to be redirected to a convenient carrier hold location, where an adult 21 years of age or older can pick up the package with valid government-issued photo identification.

This option may be available while a package is in transit or after a failed delivery attempt, depending on the carrier, destination, and shipment status.

If you will not be available to sign for your delivery, we encourage you to use the carrier’s available delivery-management tools or contact us at hello@drinkbloc.com so we can help you evaluate available options.

Failed Delivery Attempts and Returned Shipments

Wine shipments require an adult signature. If no eligible adult is available to sign, the carrier may reattempt delivery, hold the package for pickup, return the package to us, or take other action according to carrier rules and applicable law.

If a shipment is returned to us because of an incorrect address, failed delivery attempts, recipient unavailability, refusal of delivery, failure to provide valid identification, failure to pick up from an available hold location, or another issue outside our control, we may be unable to refund the order.

We may also deduct or charge applicable shipping, return, reshipment, carrier, or restocking costs to the extent permitted by law.

Weather Holds and Temperature

Wine is sensitive to extreme heat and cold. To help protect product quality, we may delay, hold, reroute, or adjust shipment timing when we believe weather conditions could affect the wine during transit.

Weather holds are not guaranteed and do not eliminate all risk of temperature exposure. Shipping wine always involves some risk of exposure to changing temperatures, carrier delays, or weather events outside our control.

Once your package is delivered, please bring it inside promptly and store it appropriately. We are not responsible for damage caused by improper storage, extended exposure after delivery, or failure to retrieve a delivered package in a timely manner.

Damaged, Leaking, Missing, or Incorrect Shipments

If your order arrives damaged, leaking, missing items, or materially different from what you ordered, please contact us promptly at hello@drinkbloc.com.

Please include:

  • Your order number

  • A brief description of the issue

  • Photos of the damaged packaging and product, if applicable

We may require documentation to process a carrier claim, replacement, store credit, refund, or other resolution.

For more information, please review our Returns & Refunds Policy: [Returns & Refunds Policy Link].

Pre-Orders and Future Shipments

From time to time, we may offer products for pre-order or advance purchase. Estimated production, release, fulfillment, or shipment dates are estimates only and are not guaranteed.

If a pre-order or future shipment cannot be fulfilled, is delayed, or becomes legally or operationally unavailable, we may contact you, hold the order, cancel the order, or issue a refund or credit as appropriate.

Subscriptions and Recurring Orders

Subscription and recurring orders are subject to the same shipping, age verification, adult signature, address, carrier, weather, and compliance requirements as one-time orders.

If we are unable to ship a subscription order because of payment issues, age verification, address problems, legal restrictions, carrier limitations, weather conditions, or other circumstances, we may hold, delay, skip, cancel, or modify the shipment as appropriate.

For subscription questions, please contact us at hello@drinkbloc.com.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time, including to reflect changes in our shipping states, carrier practices, fulfillment process, weather-hold practices, compliance requirements, or other operational, legal, or regulatory reasons.

The most current version of this Shipping Policy will be posted on our website.

Contact Us

For shipping questions, delivery issues, damaged shipments, address concerns, or order support, please contact us at:

Bloc Wines, Inc.
P.O. Box 785
Napa, CA 94559
Email: hello@drinkbloc.com